Shipping time depends on the product. Original acrylics ship within five days. Oils may require up to two weeks to dry completely, so if you’re ordering shortly after a collection release, you can check with me to see whether this is the case. Prints are made to order, so please allow up to two weeks for the printing process. Often, express shipping may be arranged, but please contact me ahead of time to confirm it will be possible.
Please do be aware that large items may require special shipping services, and may incur additional shipping charges for international orders. I charge a flat rate at check out, and I'll contact you after I know the exact amount to bill for the remainder or refund the surplus.
Returns and Exchanges
You are always welcome to return pieces that don't work in your space, however, the purchaser in these cases will be responsible for original and return shipping. Please bear in mind that for large pieces, this may mean freight shipping.
Returns must be requested within 14 days of an item's delivery and shipped within 30 days of a return request.
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I gladly take orders for custom original paintings. Here's how it works:
You tell me what you need - budget/size (these go hand in hand as my work is priced by the square inch), colors, and anything else you'd like, such as mixed media elements like snakeskin, glass, etc. If you have a specific place you want to hang it, you can also send me pictures of the room so I know what to aim for.
Once we've agreed on all of that, I send you a contract and invoice. You sign the contract and send a 50% deposit so that I can get started. I'll start your painting within two weeks to a month of receiving your order, and I'll send you pictures once I'm close to done, usually within a month of getting started.
You can tell me any changes you'd like to make (more red, add charcoal, whatever you want). When you're happy, you pay the remaining 50% and I'll ship your piece. Your piece will be insured and you will receive tracking information.
Custom prices are comparable to pricing on existing pieces of the same size.
Open Studios and Exhibitions
I do hold open studios and attend shows. If there is a piece you're interested in but would like to see it in person, check with me. I'll either let you know what shows I have coming up or set up a time for you to visit the studio. You can also always sign up for my mailing list for details on upcoming events.
When in doubt, always contact me! I will always do my very best to resolve your problem.
How do you say your name?
Just like it's spelled -- Shan-uh-han.
Come see the studio! Call me to schedule a studio visit.